FREQUENTLY ASKED QUESTIONS

  1. Approximately how long does it take to study an English level?


    You should consider between 60 to 70 hours per level. Remember this includes face-to-face interaction with your tutor, as well as self-study activities.

  2. When my license expires, can I come back to Smart English to continue my English studies?


    Sure! If you registered for a 3, 6 or 12-month plan and you want to continue your studies you can purchase another plan and pick up from your last lesson. All of your progress is archived in our platform.

  3. What kind of document is issued when I finish an English level?


    As soon as you finish the level, your teacher will assign an online proficiency test to certify your English skills. Smart English will issue a certificate that indicates your level of English according to the CEFR (A1, A2, B1, B2, C1, C2).

  4. How long does it take to answer the placement test?


    • Grammar: 100 questions / Approximately 45 minutes no time limit (you can pause the exam and resume later)
    • Listening: 9-12 multiple choice questions / 20 minutes time limit
    • Reading: 9-12 multiple choice questions / 20 minutes time limit
    • Writing: 1 open question / 15 minutes time limit
  5. If I had technical issued while working on my placement test, could it be reassigned?


    Don’t worry, anyone can face technical issues. Contact the Smart English provider to have the test reassigned.

  6. What kind of document is issued when I finish my placement test?


    As soon as you tutor analyses your placement test results, he will grant access to your results, so can review them as well. Smart English will issue a certificate that indicates your level of English according to the CEFR (A1, A2, B1, B2, C1, C2).

  7. How long before my firsts lessons are assigned?


    We love your enthusiasm! Approximately 24 hours after finishing your placement test, you will have your first lessons and homework assigned, according to your individual learning plan.

  8. How can I prepare for a TOEFL certification?


    Smart English offers 35 lessons for TOEFL preparation. This includes all the language skills assessed in the exam.

  9. In which level am I ready to present a certification test like TOEFL or TOEIC?


    When you finish the B1 level you are ready for a TOEIC Bridge exam. For more advanced levels (C1) you can present TOEFL ITP and TOEIC Listening & Reading.